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About Us - MemberReportAccess
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Our mission is to create a service providing the customer the best quality data in our industry.

  • Always listening and responding to customer feedback to achieve the best customer service in the industry.
  • Actively monitoring and seeking out customers who felt they had a less than perfect experience and addressing the issue, including full refunds.
  • We work with the BBB, banks, advertising partners and compliance professionals to review our billing disclosures and claims to insure we adhere to industry best practices and excellent customer experience.
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Here’s what the media has to say about our reports

Our reports contain NMVTIS data recommend by FTC https://www.consumer.ftc.gov/articles/0055-buying-used-car

Why choose our reports?

  • A+ BBB rating
  • We’ve sold 6 million reports and provided 15 million free vehicle history reports
  • No hassle, no questions asked 100% Money Back Guarantee
  • 24/7 live chat, email, text and phone support
  • Every year our reports warn consumers of thousands of salvaged and stolen vehicles 

We have partnered with the most reliable data providers:

  • Authenticom
  • NMVTIS
  • Zillow
  • RealtyTrac
  • MelissaData
  • LexisNexis
  • Skipmax
  • Education.com
  • ObituaryData
  • SearchBug
  • SoftechInternational
  • Equifax
  • TLO (Transunion)
  • EVOX
  • National Highway Traffic Safety Administration
  • Insurance Institute for Highway Safety
  • Kelly Blue Book
  • JD Power
  • Chromedata
  • Ipsos

Our family of reporting sites have received over 500,000 reviews in the last 7 years. Each day we show some of the feedback customers have sent us by email, chat and online.

Mishelle
Consumer Reviews

"I have to annually provide an updated driving record to my employer. It has been a burden in the past, but the system seems to have been updated. Its very explanatory and transparent. Is it also cheaper? I seem to remember a higher charge in the past. If so, thats a great improvement. It saved me from sitting at the DMV all morning, which is also a great relief. My only complaint is that there doesnt seem to be an easy version of the report to print without all the unnecessary information at the bottom DUIs in my area, etc.. I expected to see a printer friendly button to download the report with just the information my employer would need. Otherwise, this has been a way better experience than in the past. Shelbee helped me very quickly on the chat feature, too. Thanks."

Averi291
Consumer Reviews

"Review was on the mark and gave me a good selling range to where it closely matched what I am asking. The Land Rover has a pretty good resale value. No wrecks. Only one owner and well maintained and with a good service record. Tires are different than when purchased and larger with 18 wheels instead of 19 wheels that were stock when purchased. There are some accessories that were added after purchase. This truck is in top condition and the report reflects this. Interior is spotless except for a line crack in the vinyl dash where the passenger airbag is installed. The body and paint are like new except for a few scratches and mainly those are on the passenger side door from having close parking in the garage. This baby will off-road and I wish I could keep it."

Kittymack396
Consumer Reviews

"This report gave more information than I expected. It was especially interested in how many owners and it the an had any water damage. Thankfully it did not. Also the report offer advice on how to search for a used vehicle and what to look for. I was able to print off a Vehicle Inspection Check list to take on my next car viewing. This site also provided lots of addition resources to get more information about the vehicle. The report also show the vehicle specification and verified and I was able to compare the mileage with the mileage at the dealer website. It is a good price to verify car history especially when the dealer web site did not offer a Carfax report. I wish the information could be emailed to me or is always available under my login."

Sutton204
Consumer Reviews

"I wanted to check to see if this report matched the Carfax report from the dealer, it did. I realize that maintenance issues may not show up in the report if not reported, and thats the problem. I bought a car with a bad catalytic converter from a dealer now I have to pay for it. I didnt know until two days after purchase when the engine light came on. I liked that major possible problems were checked, such as water damage, stolen, number of owners, etc.I would have liked to know the true maintenance problems that the vehicle may have had before I made my purchase. Again, I realize that the report can only submit what has been reported and with that in mind, it was very helpful. I wish there was some way to make used car dealers more honest."

Customer
Consumer Reviews

"My wife and I are very interested in purchasing a 2015 Leisure Travel Class C RV, which is located about 450 miles from where we live. Before doing anything further we wanted detailed information on the RV from an independent source - not the seller. From past experience buying used cars we knew the importance of using the vehicle VIN # as a way to research vehicle condition, possible ownership/title/lien problems, potential hidden mechanical/chassis problems from accidents, market value, etc. We used carhistory.org from a Google search. We received a very detailed report in less than about 10 minutes covering everything we needed to know. Using a VIN search service should be a must for anyone looking to purchase a used vehicle or any kind."

View March 4 Breach Notification Here