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About Us - MemberReportAccess
Customer Support
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Our mission is to create a service providing the customer the best quality data in our industry.

  • Always listening and responding to customer feedback to achieve the best customer service in the industry.
  • Actively monitoring and seeking out customers who felt they had a less than perfect experience and addressing the issue, including full refunds.
  • We work with the BBB, banks, advertising partners and compliance professionals to review our billing disclosures and claims to insure we adhere to industry best practices and excellent customer experience.
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Here’s what the media has to say about our reports

Our reports contain NMVTIS data recommend by FTC https://www.consumer.ftc.gov/articles/0055-buying-used-car

Why choose our reports?

  • A+ BBB rating
  • We’ve sold 6 million reports and provided 15 million free vehicle history reports
  • No hassle, no questions asked 100% Money Back Guarantee
  • 24/7 live chat, email, text and phone support
  • Every year our reports warn consumers of thousands of salvaged and stolen vehicles 

We have partnered with the most reliable data providers:

  • Authenticom
  • NMVTIS
  • Zillow
  • RealtyTrac
  • MelissaData
  • LexisNexis
  • Skipmax
  • Education.com
  • ObituaryData
  • SearchBug
  • SoftechInternational
  • Equifax
  • TLO (Transunion)
  • EVOX
  • National Highway Traffic Safety Administration
  • Insurance Institute for Highway Safety
  • Kelly Blue Book
  • JD Power
  • Chromedata
  • Ipsos

Our family of reporting sites have received over 500,000 reviews in the last 7 years. Each day we show some of the feedback customers have sent us by email, chat and online.

Mobile Customer
SMS User Feedback

"It was a big relief after doing the report to verify whether or not the car I had purchased had been involved in any traffic accidents or maybe have any illegal activity. The car itself has had several members are several owners that is and I was just unsure about its validity and its maintenance schedule thank you very much for your help and solving that issue."

Mobile Customer
SMS User Feedback

"Well I found you guys do the police website from my small town in Arizona so Im sure youre legit company and understand things happen its OK Im just happy that its been corrected and you know maybe in the future I will you need your services again its just this time around happened to be a little misunderstanding and thats alright thank you for the cooperation"

Mobile Customer
SMS User Feedback

"Yes Darian, is Im satisfied with your report. I explained in my review that I am visiting California and my son totaled my car in New Hampshire where I live the landlord wants it towed the insurance company will not pay me the damage without a title and so far we cant find the title. What do I do? Were still looking for the title but time is short. Thanks,"

Mobile Customer
SMS User Feedback

"Thank you very much. You are an honorable man and conduct your business with honesty. That speaks volumes about you. If I get the info I am looking for, it will be right to pay for it. The property address is: 4624 Parkoaks Drive # 14, Baton Rouge, LA 70816 and was bought in 2003 or late 2002. I am interested in the price paid for the property in that sale."

HAROLD W
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"concise and informative. I am glad to see that this hasnot changed, as I bragged to friends and family the last time. I am an individual who only loooks at cars for myself or mainly one of my kids. I am happy to find a service that caters to me without charging an arm and a leg for my once or twice a year look-ups. Thank you, car info1 !!"

View March 4 Breach Notification Here

Effective April 10, 2019

In order to preserve the integrity and transparency of our reviews we will not allow incentivized reviews for our products. In this spirit we have developed the following guidelines for reviews of our products:

- Company employees or family members will never post a review concerning our products (Company employees have never been allowed to post reviews, we just want to be clear and specific about our policy).

- We will never compensate customers for providing a review of our products. Compensation includes payments of any kind, discounts or other rewards.